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 BPM Overview- 1C Ra..>2011-09-07 15:10 3.2M 
 BPM Overview- 1C Ra..>2011-09-07 15:12 3.2M 
 FastconvesrionDetail..>2014-11-06 15:09 15M 
 FastconvesrionDetail..>2014-11-06 15:03 1.9M 
 FastconvesrionDetail..>2014-11-06 15:05 8.0M 
 Improve AHT for Call..>2011-09-07 15:15 5.2M 
 Sami-Dubai.ppt 2012-07-31 17:29 18M 
 Service Cloud Custom..>2012-11-08 09:48 315K 
 Service Cloud Custom..>2012-11-08 09:48 100K 
 Silverpop Overview S..>2012-07-31 17:37 14M 
 Six_Sigma_KM_Session..>2011-09-07 15:15 564K 
 The Box Draft 02.pptx 2012-07-31 17:40 3.6M 
 Thuraya Draft versi..>2012-07-31 17:37 1.2M 
 Thuraya version 4.pptx 2012-07-31 17:38 1.2M